uhaul Complaint

uhaul Complaint

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Beware of Cancellation Fee - Truck Rental


Uhaul does not tell you when you confirm a reservation over the phone that you are subject to a $50 cancelation fee. The policy is provided in an email after you give your credit card number. It states that if you cancel within 24 hour of pickup you'll be charged. What it doesn say is that if you make the reservation a few hours before pickup and then cancel you'll also be charged. Truly a got-cha policy. Beware.


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