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uhaul Complaint - Do not use this location 610 South Broadway, Edmond
uhaul Complaint

uhaul Complaint


sab86's Picture Reviewed by sab86

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Do not use this location 610 South Broadway, Edmond


I was needing a Uhaul truck for one way and called them to rent one they said I could only rent the biggest truck I called another location they said that it was not true the location on 610 South Broadway, Edmond called me back and I told them what the other location said so they ended up renting me the smaller truck I went to get the truck the manager was being very rude to a customer and SCREAMING! at his helper I almost walked out.I even got a truck with a burnt out headlight AWFUL!!


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Comments


MDPalm says: (7 years ago)
 0
My name is Maria Palmisano and I am with U-Haul International. I would like to offer you my sincere apology for the rude service you encountered at our Edmond, OK U-Haul location. We realize there is never an excuse for rudeness. Please be assured the information you provided will be addressed to ensure our customers are receiving the quality of service they have come to expect and deserve from U-Haul. Customer feedback allows us to realize what programs are working and what areas need attention. If you'd like to contact me, you can email me at maria_palmisano@uhaul.com. I hope you will allow U-Haul to serve you again in the future.




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