uhaul Complaint

uhaul Complaint


Extremely unprofessional with hidden fees - Uhaul Truck Hire

While planning a one-way trip back to North Carolina from Ohio we booked a uhaul and had a price given when booked online. This price was QUITE different when we actually went to pick up the trailor. The customer service was poor and they weren't sure why the original price was given and were not familiar with the online website to help the situation at all. I'm extremely unimpressed with this company and now we are unable to reserve another trailer or even shop around at other companies since we are on our way out of town and were under the impression everything was set for our trip.

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