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uhaul Complaint - Fraudulent Use of My Credit Card
uhaul Complaint

uhaul Complaint


Fraudulent Use of My Credit Card

My daughter used U-Haul and arranged to use my credit card for a pre-authorization and to pay cash upon the return of the Rental Van. While in her use a window was broken. U-Haul was closed when she returned the vehicle. The next morning, she went to leave to go to U-Haul to pay for her rentals. She checked her emails before leaving and found that they had already charged by card for the rentals and the damages. I guess their insurance is useless and she should have used her own vehicle insurance. They fraudulently used my credit card without authorization or signature of any type and would not allow her to pay cash for the rental as was previously agreed upon. I guess I should consider myself lucky that the employees and U-Haul didn't all want swimming pools in their back yards or my card really would have gotten a work-out.

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