uhaul Complaint

uhaul Complaint


6966's Picture Reviewed by 6966

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Storage - Storage unit


I'm very very unhappy with the mapunapuna location of u-haul.! I have storage on the second floor and run a business of which I need to transport equipment on a weekly basis and the elevator has been out of service for over 6 weeks. Talked to manager and there excuse is that there waiting on parts! The only way that you can get to your storage is to take your equipment down the stairs which is located in the rear of the storage unit down over 30 flights of stairs.. This has to be a fire hazard!!!There has been no mention of compensation or discount or even when its going to be repaired!!!!!!! I going to report there location to the state for endangering customers!!


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