uhaul Complaint

uhaul Complaint

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Trailer hitch install - gross negligence and cover up of damages by mgt and staff - u haul trailer hitch


1. appointment started late by 1 1/2 hour
2. they failed to install wiring
3. 6 hours late - they installed wiring and returned the car with at least 10 significant defects (so far)
4. trim panels not re-installed, 3 panels damaged, two other panels improperly installed
5. panel mounting clips broken or lost. one panel found in back seat of car !
6.. dangerous defects to wiring. at least three locations wiring pinched - resulting in fire hazard, 3 places wires improperly installed - exposing in unsafe manner
7. numerous large diameter holes drilled through frame/body of car - all in wrong location. these leave exposure to salt and water to enter and further damage the car - voiding warranty
8. damaged exterior paint in multiple locations - car was new and mint condition before 'mechanic' stated damaging vehicle
9 hitch improperly mounted- damaging exhaust system, and causing loud rattle
10. back hatch gasket improperly reset - damaged beyond repair.
11. Wayne Curtis 'company president' has failed for 5 days to return calls as promised 14x by local staff and several times by HQ in USA
12. car left unsafe to drive - fire hazzard from short circuits were improer wiring is pinched between trim panels and metal body components.
13. UHaus making conerted effrot to cover up negligence, repeatedly lying to me about 'getting back to me".

14. Uhaul mechanic confirms that UHaul negligent and unable to repair the damages theyu caused - dealer estimate appro. $3-4000.00


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