uhaul Complaint

uhaul Complaint


leaky trailer, no lights working on trailer, poor (NO) customer service

We picked up our trailer at Travel Store #3 in Washington, N.C. Only the left turn signal was working and the idiot told us we could drive it like that! It took us half a day to get everything working on it, which defeated the purpose of getting it at 8 a.m. Then when we arrived at our destination and unloaded it, our mattress set was soaked from rain. I called them to complain and was told I would be contacted within 72 hours and have still yet to hear from anyone, that was 9 days ago!! I will never recommend this company to anyone as we are out a mattress set and paid for insurance coverage which was supposed to take care of this matter. Worst customer service ever and lie to people!!

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