uhaul Complaint

uhaul Complaint

JonP's Picture Reviewed by JonP


terrible companywith absolutely NO customer loyalty - U-Haul truck rental

We rernted a uhaul truck to take my son back to college, the renting facility informed us,and showed us the contract that if no truck was available or we had to go to a different site there would be a fifty dollar credit. No truck was available, we had to go to a different site, we got half the milage per gallon stated, and when I brought this to there attention they lied and said this was not the case even though it is in writing. How a national company can lie to its customers and stay in business is beyond me. Ive owned the same company for 20 years,its simple say whay you mean mean what you say.Never Again

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