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uhaul Review - U-haul saved my travel plans
uhaul Review

uhaul Review


U-haul saved my travel plans

My experience with U-Haul was most satisfactory. I needed a sport trailer for an emergency one-way trip. I called the U-Haul outlet on St. James Street in Winnipeg and the only sport trailer was at another location at the far side of town. While my vehicle was getting a trailer hitch installed, John, an employee there, delivered the trailer for me. The hitch was installed at a cost that was $100 less than at a competitor in Winnipeg.
I originally set my destination at Vancouver, but en route I changed it to Duncan, on Vancouver Island, which was another day further. There, I was greeted with respect, and there was no additional fee for extending the route.

For obvious reasons, when I rent a trailer again, I will not hestitate to visit U-Haul.

Don R

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MDPalm says: (6 years ago)
My name is Maria Palmisano and I am with U-Haul International. Thank you for your compliments regarding our St. James St. location in Winnipeg as well as our U-Haul location in Duncan. So many times we are quick to relay a complaint but seldom do we take the time to express a compliment. I have forwarded the information you provided to our Regional Offices for the Winnipeg and Duncan areas to also make them aware of the fine service you received. We appreciate customer feedback and it's always a plus when it's positive feedback. Thank you again and we look forward to serving you again in the future. If you would like to contact me I can be reached at maria_palmisano@uhaul.com

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