Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
uhaul Support Ticket - Uhaul - please respond ASAP

uhaul Support Ticket - Uhaul

please respond ASAP

Created By: Djenane's Picture Djenane Last Reply: Djenane's Picture Djenane
Priority Level: [Emergency] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: Customer Service Replies: 0

To whom it may concern.

My name id Djenane Saint Juste and my contract number is:U-Haul Contract 90379153.

On Sunday May 24th I use one of your truck and I paid $58.54 using my debit card. The next day I went to the Maplewood location the employee Xai Yang Told me that I need to pay an extra $36.05. I pay him immediately with a check and he didn't give me any receipt because he said he didn't know how to access the system that he will send me something through email.

The next day I check my bank account and the transaction for the $58.54 and the $36.05 was all clear. And I call to make sure that they send me a receipt and they did. This morning I received a new invoice telling me that I owe $66.00 for late fee. I have been talking with 4 different people today and no one was able to attend me properly or to give me a clear answer or to care of that matter. There was no manager available to take care of the situation. I am not happy with the service of Uhaul and I think that you have really mediocre customer services and you are charging people more than what they suppose to pay.
I need that someone explain me and clear my account IMMEDIATLY. My cellphone is 415.574.7205 and my email address is djenane100@gmail.com


Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More uhaul Reviews and Complaints More uhaul reviews, complaints, compliments and support tickets

Company was claimed This company has partnered with MeasuredUp and uses it to answer your customer questions!
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge

Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More uhaul reviews and tickets

Similar reviews and tickets


Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team